You won't be able to see your listing as you see it from the link sent in the approval email as you need to log in. The link sent to you will show you your listing as students see it, which means the Edit link will not appear.
Your listing will close automatically after a while – once this happens you can re-list it through your dashboard. Here's how:
You'll need to wait for administrators to re-approve your listing. It will show up as "awaiting approval" on your dashboard until they do, then it will move to "current".
You will not need to make another listing - duplicate listings will not be approved.
There is usually a 24 hour turnaround for listing approvals, this can sometimes take longer if listing on a Friday or weekend, in which case your listing will be reviewed the following working day.
Listings last for two weeks, and if you are lucky enough to find a tenant/flatmate within that period of time, you will need to make sure your listing is closed.
If listings are not closed and left open, you may still receive many calls and emails about your property. During our peak period, when there are many students seeking accommodation, this can be quite disheartening for them as it gives them false hope of available accommodation.
Please remember to close your listing once you have found a tenant/flatmate.
If you would like to update your contact details or the name of the account, please contact the Housing Officer to arrange this.
If you have a property with multiple rooms available, you do not need to list separate listings for each room. Our system is able to list all availabilities in the one listing! All you need to do is under the 'Bedrooms' section, list all the available rooms and their sizes. Don't forget to complete how many occupants are currently in the property to give students a good idea of who is in there already!
If you have a house that is occupied by you or a family member, please make sure you add in the total number of rooms within the property - regardless of how many rooms are being advertised or not.
f you have forgotten or lost your password, simply go to the log in page. Underneath the area where you would enter your password, you will see a link 'Forget Your Password?'. Click on this and follow the prompts. This is a quick and easy process.
You will see your listing slightly differently to how a student will see your listing. When a student logs in they will see your contact details at the bottom of the listing:
Closing your listing is easy, simply follow the steps below:
Your listing is now closed. If you choose to relist in the future, simply log back in and hit the relist link from your Dashboard.
Listings last for a period of two weeks from the approval date. The reason for this is that sometimes providers forget to close a listing once they have found a tenant, and this can be particularly disheartening for students seeking accommodation.
You will need to log in to view your property. When you find the property you want to edit, click on the address, which will open your listing.
At the top of your listing where the address is in the heading, you should see two links, Make Changes and Close. Click on Make Changes.
* Please note, changes are not approved automatically. Please allow up to 48 hours for changes to be made to your listing (this timeframe can increase over the weekend or public holiday period).
This is not an easy answer to provide. There are many variables that can dictate what price would be appropriate to ask per week. These can be (but are not limited to):
The easiest way to figure pricing out is how much is the property per week, divided by how many people are intending to live in the property. Bear in mind, students are always attracted to prices that are lower.
You can contact the Housing Officer who will be able to assist you with all your provider enquiries. You can contact the Housing Officer on firstname.lastname@example.org or 4221 5646. If the Housing Officer is available Monday to Friday 9am to 4pm, but if not available, please feel free to leave a message or, if your enquiry is urgent, please call the Accommodation Services Customer Service line on 4221 5467. Hours of operation are 9am to 5pm Monday to Friday.
If you have any questions or suggestions on how this works or things you would like to see added to the service, please do not hesitate to contact the Housing Officer. The Housing Officer will look at all suggestions for the improving of this site and will aim to resolve any questions you have within a short period of time (generally 24-48 hours).
You can add a photo to your listing if you are starting a new listing or editing a current listing. At the bottom of the listing page when you are in edit/creation mode, you will see a box that says 'Drag and drop a file here or click to choose'.
You can click on the 'click to choose' link which will allow you to choose a photo from your computer/storage media etc., or you can drag and drop files directly from a folder. Once you have done this, you will see a thumbnail appear of your photo(s). These will appear in your listing once approved. Photos of the actual property are required for approval.
When you are logged into your dashboard, you will notice a list of closed listings. There is a Relist link next to these, so click on the most recent listing's Relist link. This will bring you to the edit page where you can make changes before you resubmit your listing for approval.
Both students and providers can find the terms and conditions on our page here: